NewMarket Services

IT Generalist

Location US-IL-Sauget
Category
Information Technology

Overview

Provide a wide range of support and customer service on various hardware and software issues in a chemical manufacturing environment. 

Responsibilities

  • Ability to work in a chemical manufacturing facility and maintain a safety-first mentality on every task
  • Prompt response to service requests and maintain positive relationships with all levels of end users
  • Strong knowledge of PC Hardware and Software
    • PC Internals and Peripheral devices
    • Imaging and Remote access concepts
    • Microsoft Office and related software
    • Database and various application exposure
    • Working knowledge of Vmware
  • Thorough working knowledge of all aspects of a Microsoft TCP/IP network environment to include but is not limited to:
    • Window Operating Systems and networking
    • Network cabling, design and connectivity
    • Server setup, configuration and maintenance
    • Work in a team environment to maintain communications in a LAN/WAN team
  • Working knowledge of computer security and proactively support corporate IT security initiatives
    • Anti-virus software and related tools
    • Global policy
    • Server and data backups
  • Technical resource to plant personnel in enhancing current systems and formulation of future projects, their supervision and cost management
  • Working knowledge of Cisco IP phone equipment and connectivity
  • Working knowledge of camera and scan card access systems
  • Working knowledge of barcode systems
  • Willingness to participate in other projects and duties as assigned which may include non- IT related activities
  • Ability to tolerate a stressful environment as well as multitask
  • Adaptive, flexible and self-motivated
  • After hours and on-call availability

Qualifications

  • Bachelor’s Degree in IT or a related field
  • Certification in Cybersecurity, Cisco, Microsoft, VMWare, such as CISSP, CCNA, MCP, VCP, etc.
  • 8 years of experience in IT support
  • Proven track record of increased responsibility in an IT environment
  • 2 years in either an engineering or leadership role
  • Thorough knowledge of all aspects of a computer network environment
  • Proven track record of increased responsibility in an IT environment

COMPETENCIES 

Responsible Care; EHS Management-Employ equipment, practices, and procedures which promote a healthy, safe, and secure work environment. Regulatory/Legal compliance.

Decision Making-Decision making in a timely manner based upon a mixture of analysis, wisdom, experience, and judgment; sometimes with incomplete information, under tight deadlines and pressure, while based upon appropriate risk and authority.

Business Acumen-The understanding of the basis for our business model and how that is realized in the market. The understanding of how business and operations are intimately linked, and the ability to utilize practices, trends, and information affecting the business to engage and drive new strategies and tactics in the marketplace. 

Analysis and Problem Solving-Solves difficult problems with effective solutions; asks good questions and probes all fruitful sources for answers; can see underlying or hidden problems and patterns; utilizes all appropriate tools to reach a robust answer.

Communication-The ability to communicate information clearly and succinctly and ultimately in an engaging and compelling manner. 

Performance Bias-Possessing the drive and focus to achieve challenging goals, moving from thought and problem solving into value creation.

Collaboration and Networking-The ability to work in and across Afton's organizational matrix to achieve business objectives via engaging and rewarding interactions.  Through this network, provide support and exert influence and drive.  Influencing without authority.

Project Management-The ability to manage tasks and activities and drive their completion within the agreed framework, across regional and organizational boundaries.

 

 

 

Equal Opportunity Employer

M/F/D/V

An Equal Employment Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to the individual’s race, color, sex, sexual orientation, gender identity, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

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