NewMarket Services

Product Analyst

Location UK-Bracknell

Overview

 

6 month fixed term contract

Bracknell - UK

 

Provide support to Senior Product Specialist on all supply actions. Act as first line contact for all supply queries and issues, dealing with routine aspects and escalating complex areas to senior level. Manage communication for all order changes and supply changes to internal and external stakeholders.

Responsibilities

Manage expectation on order timings based on supply capability and effectively communicate to appropriate internal and external stakeholders

  • Manage and respond to all routine queries without supervision
  • Escalate complex queries to Snr Product Specialist to agree appropriate action and then ensure query responded to appropriately

Ensure customer orders are aligned with supply levels and any differences or exceptions are approved by appropriate levels of management

Process any order change requests and ensure all areas of order are adjusted accordingly (ie effect on shipping) and communicated to necessary stakeholders in a timely manner

Work with production team to ensure production aligned to customer priorities based on key data including but not limited to previous orders, contracted agreements

 

Qualifications

 

  • Experience using SAP
  • Understanding of shipping processes (ideal but not essential)
  • Logistics experience or understanding
  • Ability to review data from a number of resources
  • Attention to detail
  • Strong communication skills
  • Experience liaising with customers
  • Fluent English is essential and French speaking would be an advantage

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